Privacy Policy

Thompson Dorfman Sweatman LLP – Policy Governing the Collection, Use and Disclosure of Personal Information (the “Privacy Policy”)

Our Commitment to You

This Privacy Policy applies to Thompson Dorfman Sweatman LLP (“TDS”) and its affiliate, Christianson TDS and Roy Johnston TDS. Protecting your privacy and your personal information is important to us. As part of our commitment to the protection of your privacy and your personal information, we provide this Privacy Policy explaining our management practices for personal information that we collect, use or disclose in the course of providing legal services and through our website.

The manner in which TDS handles your personal information is also governed, in part, by the Law Society of Manitoba Code of Professional Conduct and applicable laws. As legal professionals, we are under an obligation to keep confidential information that our clients disclose in the context of the lawyer-client relationship. TDS is committed to dealing with personal information in a manner consistent with all legal and professional responsibilities and with the principles set out in this Privacy Policy.

What is “Personal Information”?

Generally, “personal information” includes any factual or subjective information about an identifiable individual, whether or not the information is recorded. Personal information does not include the name, title or business address or telephone number of an employee of an organization.

Collection and Use – Legal Services

TDS collects personal information for the purpose of providing potential clients and clients with legal services and information. The kinds of information that TDS collects about potential clients and clients depends upon the legal services and information that they have requested. TDS endeavours to collect personal information directly from the individual to whom the information relates. This information may include the following:

  • Contact Information (Business and Home): name, address, telephone number, e-mail address, and fax number;
  • Identification: depending upon the nature of the services provided to you, photocopies of valid government-issued identification, such as a driver’s license or birth certificate;
  • Information Relating to your Legal Issue: depending upon the nature of the issue, information about your family and employment status, business affairs, financial affairs, and property ownership;
  • Relevant Parties: information about contracting parties, adverse parties, employees, witnesses and other individuals relevant to your legal issue;
  • Information Provided by You: information provided by you in the course of your communications with TDS or information that you have expressly given TDS consent to collect; and
  • Professional/Legal Obligations: information permitted or required to be collected by law or to meet our professional obligations.

TDS may use personal information for the following purposes:

  • Conflict of Interest: to determine whether TDS may act for you or if we are in a conflict of interest;
  • Services/Information: to provide the legal services and information that you have requested and to invite you to legal seminars or other events that may be of interest to you;
  • Communication: to report to you about your file and/or respond to your requests or inquiries;
  • Accounts: to administer, bill, and collect on your account; and
  • Legal/Professional Obligations: to meet our legal and professional obligations.

Collection and Use – Website

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the a network IP Address, browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. By visiting our Site, third party cookies may also be stored on User’s hard drives from providers listed under the section Third Party Providers.

How we use collected information

TDS may collect and use Users’ personal information for the following purposes:

  • To improve customer service
    • Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    • We may use feedback you provide to improve our products and services.
  • To send periodic emails
    • We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Usage of our website does not constitute legal advice or solicitation and does not create a solicitor-client relationship, as such information collected through our website is not protected by solicitor-client privileges.

Disclosure of Your Personal Information

We may disclose your personal information based on your express or implied consent where the legal services that you have asked us to provide require that we disclose such information to third parties.
With respect to our website, we do not sell, trade, or rent Users’ personal identification information to others.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your consent.

Third party providers

In the operation of the Site, we use third party services. Information collected on this Site may be shared, stored, processed or hosted by third party companies. This section details the companies we use and what information is shared. TDSLaw.com is not responsible or liable for the data storage, retention or use of information collected through our Site as part of using their services.

  • Google Analytics – Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine Application use, to prepare reports on an Application’s activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal data collected: Cookie and Browsing and usage Data. Their Privacy Policy can be viewed here.
  • MailChimp – MailChimp is a provider of mailing list and email distribution services. MailChimp is used to process our e-newsletter, seminar invitations, client alerts and other subscribed communications. MailChimp collects information about message recipients, including full name and email address.  A copy of each message sent through MailChimp is also tracked.  MailChimp uses cookies, web beacons, and other automated devices to automatically collect information about visitors to our Site and users of our services, which we refer to in this Policy as “Site Data.”  The Site Data we collect includes browser type, operating system and IP address, as well as information of the web pages viewed and links clicked by visitors and/or customers.  We may combine Site Data with other data we have collected from users, such as Customer Registration Data. 
  • The Hatchery Creative Labs – The Hatchery Creative Labs is responsible for hosting and maintaining the Site. Due to the nature of the relationship, The Hatchery Creative Labs and their providers have full access to information contained within the Site at all times and may access the information from time to time to provide technical support, quality control, data backup and site recovery.
  • Facebook Social Plugins – The Site uses Facebook to provide social sharing functionality. Social plugins are buttons, boxes, and stories (such as the Like button) that other websites can use to present Facebook content to you and create more social and personal experiences for you. While you view these buttons, boxes, and stories on other sites, the content comes directly from Facebook. If you make something public using a plugin, such as posting a public comment on our Site, then our Site can access your comment (along with your User ID) just like your friends on Facebook. Additional details can be found in Facebook’s privacy policy.
  • Twitter – Our Site uses Twitter to provide updates from our Twitter account (@TDSLaw) on to our website as well as the ability to share pages using the Twitter service. Twitter’s privacy policy can be viewed here.
  • AddThis – AddThis is a social bookmarking service that allows our Site visitors to share pages with their contacts through various means. AddThis collects personally identifiable and non-identifiable information as part of the use of its service. Personally identifiable information is only collected when visitors to our Site provide it as part of the sharing process. For more information please read AddThis.com’s privacy policy.

Third party websites

Users may find content on our Site that link to the sites and services of our partners, suppliers, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of your personal information, we have established physical, electronic and/or administrative measures to safeguard and secure the personal information that we collect. With respect to our Site, we adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Withdrawing Your Consent/Ensuring Accuracy of Information

TDS aims to ensure that your personal information is kept as current and accurate as is necessary to fulfil the purpose for which we intend to use the information. At any time, you may request access to your personal information and/or you may inform us of changes or corrections to your personal information. You may also withdraw your consent to further collection, use or disclosure of your personal information, as well as to receiving our internal publications. Note that withdrawal of your consent to further collection, use or disclosure of your personal information may affect our ability to continue to provide to you certain legal services.

To withdraw your consent or to receive access to or change/correct any of your personal information that we have collected, please contact our Privacy Policy Administrator via e-mail at privacy@tdslaw.com. We will verify the user of the request before disclosing personal information collected or making the appropriate changes or corrections in our records.

Changes to this Privacy Policy

TDS has the discretion to update this Privacy Policy at any time. When we do, we will post a notification on the main page of our Site and revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of these Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site or provide personal information about yourself or others to TDS. Your continued use of the Site or your provision of personal information to TDS following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Expressing Your Concerns

If you have a concern or question about our personal information practice management system, please contact:

Privacy Policy Administrator
Thompson Dorfman Sweatman LLP
201 Portage Avenue, Suite 2200
Winnipeg, Manitoba R3B 3L3
(204) 957-1930

We will respond to your concerns or inquiry.