Protecting Your Team: Managing Difficult Ratepayers and Ensuring Security

Event Date/Time: April 15, 2025 – 9:00 am – April 16, 2025 – 3:30 pm Location: Room 2H, 2nd Floor North, RBC Convention Centre Winnipeg At this year’s 2025 Spring… Learn More

Type of Event: Event

Location(s): Winnipeg

Event Date/Time: April 15, 2025 - 9:00 am – April 16, 2025 - 3:30 pm

Location: Room 2H, 2nd Floor North, RBC Convention Centre Winnipeg

At this year's 2025 Spring Convention in Winnipeg, TDS lawyers Jennifer Hanson, Scott Hoeppner and Maggie Spezzano will be speak on the following:

Protecting Your Team: Managing Difficult Ratepayers and Ensuring Security

Date: Tuesday, April 15th, 2025
Time: 1:45 pm to 2:45 pm

Topics of Discussion will include:

A municipality’s obligation to provide a safe and healthy workplace, including the prevention of violence and harassment by employees, Council and ratepayers/individuals.

The issues of security and provide legal insight into training for staff and Council, video surveillance, destruction of municipal property and legal enforcement options (Protection Orders, Peace Bonds and criminal behaviour). 

How to de-escalate a dangerous situation as well as dealing with vexatious/frivolous and dangerous ratepayers/individuals.

Click here to view the AMM 2025 Spring Convention event details.

Registration closes April 4, 2025, at 3:00 pm.